VDI Session Timeout

Hi Joey,

Thank s for your comment. Sorry for late response. 

As you have commented that it happens for single VM only. Please cross check the setting related to that particular VM and see whether you have any setting applies over it. Apart if the same VM is used for the particular user then check whether user has not assigned some session disconnecting permission due to which he is facing that issue.

Lab Ops 7 – Setting up a pooled VDI collection in Windows Server 2012 R2
http://blogs.technet.com/b/andrew/archive/2013/10/28/lab-ops-4-windows-8-1-windows-2012r2-vdi.aspx

To add RD Gateway to your VDI deployment, open RDMS and click the Remote Desktop Services section.  In the Deployment Overview pane click the RD Gateway symbol (a green plus sign). This will start the Add RD Gateway Servers wizard. Choose a server from the server pool to which to add RD Gateway and click Next.

How To Work with RD Gateway in Windows Server 2012
http://redmondmag.com/Articles/2013/12/24/RD-Gateway-in-Windows-Server.aspx?Page=2

Hope it helps!

Thanks.

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Dharmesh Solanki